What is a white-label digital mailbox?+
A white-label digital mailbox is a partner solution in which the partner provides e-invoicing to its end customers under its own brand. ePošťák provides the technical backend, Peppol Access Point, delivery infrastructure and monitoring.
What is the difference between Enterprise API and white-label?+
Enterprise API is a technical integration billed by the number of documents sent and received. White-label adds a partner-branded client and operations layer with a monthly fee; API documents continue to be billed separately.
Does the partner become a certified digital mailbox provider?+
The white-label agreement is not certification by itself. The partner must separately complete approval by the Slovak Financial Administration and be added to its provider list. The client can then select the partner directly in vPDS, while ePošťák provides the Peppol Access Point and technical infrastructure in the background.
What can appear under the partner's brand?+
The white-label setup includes a partner-branded client solution. The logo, colours, custom domain and email sender are configured with support as part of the approved production setup.
How much does ePošťák white-label cost?+
Founder’s White Label costs €99 per month excluding VAT, with a fixed-price guarantee for 12 months from activation, for the first 100 partner slots. It includes up to 500 active companies per partner. API documents are billed separately. From month 13, White-Label Bronze costs €199 per month excluding VAT unless ePošťák has auditably extended the €99 Founder rate beforehand.
What is an active company?+
An active company is a production company with e-invoice sending or receiving activated through ePošťák or the white-label partner, or a company that processed at least one document in that month. Demo, sandbox, test and non-activated companies do not count towards the limit.
Can the partner resell the service to another reseller?+
The standard white-label programme is intended for the partner's own end customers. A further reseller, sub-white-label, relay service or technical mailbox provider is not included without a separate written agreement.
How are companies connected to a partner?+
After the partner is approved, the client selects it directly in vPDS as its digital mailbox provider. The partner receives the provider webhook, registers the company in SMP through the assigned production interface and handles delivery in its own product. The client does not create an ePošťák account or use ePošťák OAuth.